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Could you be the new IiV independent panel member for Wales?

Published : 15/03/23 | Categories: News | Volunteering |

Join the Quality Assurance panel to represent Investing in Volunteers Wales and contribute to ensuring consistency in the IiV process across the UK.

We are seeking to appoint a voluntary representative for Wales on the UK Investing in Volunteers Quality Assurance Panel. A knowledge of the Standard and of quality systems in general would be helpful.

If you are interested please get in touch with Felicitie Walls, fwalls@wcva.cymru, Investing in Volunteers Country Manager in Wales.


Investing in Volunteers is the national quality standard recognising good practice in organisations’ volunteer management.

Investing in Volunteers is jointly owned by the four members of the UK Volunteering Forum (UKVF).

For more information on IiV, its benefits and process please visit investinginvolunteers.co.uk.


The purpose of the Quality Assurance (QA) Panel is to ensure that quality is being maintained in Investing in Volunteers across the UK and report on this to UKVF. They do this by providing a moderation role on the whole process.

The QA Panel consists of a Lead Assessor representative from each of the four countries that make up the UK, and external Independent Members with specific experience and expertise in delivering quality systems in each of the four countries.

The Panel is led by an Independent Chair, appointed by the UKVF.

The Panel’s role is to:

  • Monitor quality and consistency of assessment practice and procedures against the standard.
  • Provide assurance to the Awarding Body that Assessors and Lead Assessors are operating in accordance with good quality standards and procedures.
  • Ensure standardisation of assessment practice.
  • Ensure that Assessors/Lead Assessors are competent in their roles, monitoring:
    • competence in assessment
    • competence in report writing
    • knowledge of the standards and good practice
    • knowledge of the system and documentation
    • understanding of the QA process.
  • Provide support and an extra quality check if the LA and Country Manager raise a ‘red flag’ during the process.
  • Hear appeals from registered organisations and report complaints to the UKVF.

The QA panel will meet as a group once a year, with the first meeting to take place 27 April 2023.

Every quarter the Independent Panel members will sample all documentation in up to two organisations’ folders and provide feedback to the Lead Assessor responsible for the organisations. An annual report will go from the QA Panel to UKVF.

If you are interested in this role please send your Expression of Interest to by email to fwalls@wcva.cymru by end of day (11.59 pm) Wednesday 29 March.

Your expression of interest should cover the following:

  1.    Why you are interested in undertaking the role
  2.    What relevant experience you bring to the role


An overview of IiV in Wales and the list of current achievers can be found here

A volunteer’s perspective on IiV

Insight from an IiV Assessor

How IiV helps organisations before and after crisis

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