We provide bespoke training which offers a flexible and cost-effective way to meet your organisation’s and individual learning needs.

Our courses are fun, participative and take place in a relaxed learning environment, they can provide you and your organisation with the skills needed to provide an excellent service. We recognise that people learn in different ways; in our new training programme you will find a variety of short courses, workshops, accredited learning, seminars and online learning opportunities. All of our training is led by experts in their field who are committed to the values of the third sector in Wales. 

Our courses can be delivered to any number of participants in a location that works for you. We charge for trainer’s fees plus travel costs, production of handouts and materials. Your organisation will need to provide the venue and refreshments, if applicable.

We work with you to plan and customize the course. We recommend filling the course to bring down the cost per head. What about inviting other organisations to attend – building partnership relationships and making it cheaper for everyone?

Training can be delivered as a half day, full day or several days. Please contact us for an informal discussion of your training needs.


0300 111 0124

All our courses




Webinar: COVID-19 vaccine- voluntary sector communications

To give voluntary organisations an update on the proposed COVID-19 vaccine campaign and how voluntary organisations can play a part in supporting this campaign.  

Webinar: COVID-19 vaccine- voluntary sector communications

Governance & safeguarding

Webinar: Charity Governance Update

Get the latest updates in charity governance.

latest updates in charity governance

Governance & safeguarding

Webinar: Safeguarding in a Crisis

Find out about the new safeguarding procedures.

Group of people sat at a table looking at tablet devices


Webinar: Code of Fundraising Practice

Keeping up to date with Fundraising good practice and legislation.

Webinar: Code of Fundraising Practice

Leadership & management

Recruitment and Induction

If you’re new to recruitment or you want to refresh your skills and pick up ideas and tips for remote recruitment, then this course is for you.

Two people interviewing

Impact & evaluation

Webinar: Exploring Outcomes

Come to this introductory webinar and find out how to write outcomes that will help you evaluate your organisation’s impact

Organisation’s impact


Social media for the third sector

Build your online brand by learning to use social media as a tool for engagement

A man with headphones on at a desktop computer next to a window

Communications,Governance & safeguarding

Webinar: How to run a virtual AGM

To provide guidance on holding virtual AGMs.

Virtual AGM

Governance & safeguarding

Webinar: Reviewing your Safeguarding Policy in the light of COVID-19

We are pleased to be able to offer this webinar for free thanks to funding from Welsh Government.

Two Volunteer managers With Laptop Meeting In Modern Office

Governance & safeguarding

Introduction to Safeguarding in the Voluntary Sector

Safeguarding good practice for staff, volunteers and trustees.

People in a business meeting

Governance & safeguarding

Bilingualism at work

This FREE session, run by the Welsh Language Commissioner’s Hybu Team, will enable you to develop your organisation’s use of the Welsh language.

A man and a woman laugh as they talk to each other near the windows in an office


Facilitating online

To help you gain a greater understanding of translating face to face working to an online environment.

Facilitating online

Bespoke only,Public engagement

Running a participative Focus Group

The course aims to equip participants with the knowledge, techniques, and confidence to design and run a participative focus group.

man in blue shirt with ipad talking to audience

Bespoke only,Public engagement

Engaging through pictures

If you would like to try some new ways of engaging then this is the workshop for you!

people at gofod3 photo exhibition

Bespoke only,Public engagement

Designing and running successful surveys

This course aims to give individuals an overview of survey process and necessary considerations to help effective survey planning.

five people listening intently to someone speak in office

Bespoke only,Public engagement

Confidence at public events

Engage more effectively and confidently with communities through public meetings/events.

Lecture theatre half full from above

Bespoke only,Public engagement

Co-production in practice

An introduction to the concept of co-production and how it can be used to design and deliver public services.

Diverse group of people on laptops at meeting smiling together

Bespoke only

Action Learning Sets

Learn the principles and practical skills needed to set up, develop and facilitate action learning sets.

Diverse group of people talking and smiling at meeting

Impact & evaluation

A ‘Theory of Change’ Approach to Evaluation

How developing a theory of change can support your organisation to measure and evaluate impact.

People around table with tablets phones and laptops at meeting

Bespoke only,Public engagement

Public engagement: theory and practice

Our accredited course provides you with a greater awareness and understanding of the theory and practice of engagement.

Group of diverse people high fiving in an office

Public engagement

Working in partnership for better outcomes

Share the load by developing and improving new or existing partnerships to make your work go further.

Diverse group of people high fiving

Public engagement

Planning your engagement strategy

Make sure you’re engaging as effectively as possible – learn how to develop a strategy for engagement.

Four people sit around table in office talking

Leadership & management

Managing projects

A comprehensive project management training programme, endorsed by ILM.

Two people with graphs and charts in front of them on laptop and phone

Leadership & management

Staff supervision, support and development

An extensive training programme for line managers in the third sector, endorsed by ILM.

People with headphones around a laptop


Introduction to influencing

Develop the skills, knowledge, tools and techniques to influence decision makers.

Diverse young people at meeting

Training skills

Training skills

Where the trainee becomes the trainer – learn the skills to plan, prepare and deliver great training sessions

Projector with people writing on whiteboard in background

Public engagement

Webinar: An introduction to The National Assembly for Wales

Find out more about the work of the Assembly and how you can have your say on the things that matter to you.

National Assembly building

Public engagement

Setting up and refreshing networks

Team work makes the dream work – learn how to establish a mutually beneficial network or re-energise one that’s lost its buzz.

Group of people talking in office

Public engagement

Effective facilitation skills

Gain knowledge, skills and confidence to prepare and facilitate participative sessions

Person teaching group at table with flipchart and post its

Leadership & management

Time management for the third sector

This course will equip you with the tools and techniques for getting the most out of your time.

Group of people planning in meeting room around cork board

Leadership & management

Third sector leadership for future generations

Build upon your existing skills to become a more innovative and resilient leader.

Smartly dressed people in white meeting room

Impact & evaluation

Evaluating and monitoring outcomes

Measure your impact using the key principles of evaluation

People around chalkboard drawing arrows leading across in different directions

Governance & safeguarding

Getting on Board – Trustee recruitment training

Could a broader range of trustees with professional skills, networks and wide life experiences give your charity the impetus to reach the next level?

People sit at a table outside, one person is working at a laptop while another takes notes on paper

Governance & safeguarding

An introduction to GDPR for the third sector

GDPR for the third sector – an introduction

Woman on laptop standing in front of server wall


Introduction to fundraising through trusts and foundations

Strengthen your charity’s fundraising by making effective bids to trusts and foundations

Smartly dressed young people presenting to board


Introduction to full cost recovery

Understand and calculate the true costs of running an organisation

Two women sitting opposite each other and talking


Developing a fundraising strategy

Take a strategic approach to fundraising.

Group of people strategising at meeting table


Writing for the web and driving traffic to your website

Create engaging, media-rich content to deliver the best results for your organisation

One person on laptop with someone taking notes next to them


Note taking at participative events

Explore how to record data from events effectively and accurately

A woman taking notes at a meeting in a busy cafe


Marketing your services

Sell yourself! Learn how to develop your marketing and communicate the value of your organisation.

A woman presenting using a whiteboard to a man at a desk


Engaging online

Connect with your online audience and create innovative content to meet their needs

A group of people being shown something on an ipad


Designing and delivering engaging presentations

Make your presentations matter – learn how to design and deliver dynamic presentations with ease.

A man standing in front of an audience presenting enthusiastically


Dealing with difficult conversations

Skills and techniques for establishing boundaries and managing conflict

Two women sitting at a table engaged in discussion