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Delivered through the medium of English
2 x 3 hour sessions / online
Aim
This online course will give you the opportunity to develop your management skills and confidence in managing individuals and the staff team.
Content
This course focuses on best practices in guiding and managing staff performance, including facilitating supervisions and annual reviews, and how to handle difficult conversations. We will cover the theory as well as tips and techniques so you can implement your learning back in the workplace.
The training will include presentations, small group work, discussions, and practice sessions. The training will be supported by PowerPoint slides and a full set of handouts.
Learning outcomes
Workshop 1:
- Consider what to include in your performance management framework
- Understand how to enhance motivation and trust
- Explore the purpose of supervision and appraisal
- Be able to run 1:1 supervisions & appraisals (face to face and/or at a distance)
- Understand how to set measurable objectives & provide effective feedback
Workshop 2:
- Be able to run 1:1 supervisions & appraisals
- Explore how to ask insightful questions
- Understand how to address poor performance
- How to plan, structure and handle difficult conversations
Who the course is for?
This course is for anyone who is in a line management role – whether you are experienced and looking for a refresher, or if you are new to managing people.
Course requirements – please read before booking
What we ask of you:
- Attend the full duration of the training.
- Test your Zoom access before attending.
- Arrive 5-10 minutes early – late arrivals may not be admitted.
- Keep your camera on and participate via microphone/chat where possible.
- Let us know at the time of booking if you have any access requirements (e.g. BSL interpreter).
- Enable notifications from LUMA to receive joining instructions and resources.
- If you can’t attend, please email bookings@wcva.cymru (see our cancellation policy).
MAXIMUM of two places per organisation
Need help or more info?
- Unsure if you are a WCVA Voluntary Sector Partner? Please check here.
- Unsure if you are a WCVA Affiliate Partner? Please check here.
- We offer bespoke courses designed around your organisation’s needs. Complete our bespoke training request form and we’ll be in touch.
- Click here to be added to the waitlist.
- For any other enquiries please email bookings@wcva.cymru.
- You can sign up to our mailing list to receive weekly/monthly updates.