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Staff supervision, support and development

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Delivered through the medium of English



This course, endorsed by the Institute of Leadership and Management, will give you the opportunity to develop your supervisory skills, increase your confidence, and enhance your ability to fulfil your line management responsibilities.

This course is endorsed by ILM.



Being a line manager in the third sector is a significant responsibility that involves much more than simply delegating tasks or approving requests. As a line manager, you will be responsible for effectively communicating messages to your team, identifying opportunities for development and providing direct support to members of your team.

This 3-day course will focus on best practice for induction, supervision, appraisal, monitoring performance, supporting staff and teams, and individual development.

You will have practical opportunities to improve and practice your supervision skills, as well as put your newly enhanced knowledge and skills into practice back in your organisation, project or community.

This practical training course will use a range of training methods, including presentations, small group work, discussions and practical exercises. You will also receive a course handout and other resources to take away with you.


Learning outcomes

By completing this course, you will:

  • Explore your management role and responsibilities
  • Enhance your supervisory and appraisal skills
  • Develop your own induction checklist
  • Consider effective ways of managing performance and motivation
  • Identify a range of learning and development opportunities suited to your team.
  • Recognise your own strengths, weaknesses, values and motivations.


Who this course is for

If you are currently in a line management role, or you’ve recently moved into line management, then this course is for you.


Additional information

The assessment process involves submitting:

  • A self-assessment diary – to demonstrate an understanding of your strengths, weaknesses and what they have learnt during the programme
  • Identification of learning and development opportunities
  • An analysis of a given case study scenario


You will need to commit to:

The full 3-day course.

To achieve the ILM award you will need to successfully complete the 3 short assignments following the course. The trainer will provide support for you during the assessment process.
A registration fee of £72 per learner will be charged for those who register to complete the ILM assessment.



Eileen Murphy


All our courses can be delivered bespoke and tailored to meet your organisation’s needs, please get in touch if you would like to discuss this further.