15 October 2026
10 am – 1 pm | Online
Delivered through the medium of English
1 x 3 hour session / online
Delivered by Mandy Williams
Aims
To equip participants with the knowledge, skills and techniques to better communicate within the workplace.
Content
This interactive workshop will equip you with the knowledge, skills and techniques to ensure you communicate in a clear and accessible way.
Learning outcomes
By the end of the course you will:
- Identify the key principles of clear workplace communication
- Understand the different ways in which people take in information
- Preparing clear messaging for different audiences
Who this course is for
Ideal for managers at all levels, including volunteer managers.
Unlock the essentials of self-management and leadership with this comprehensive online training. This twelve-module programme is designed to help you effectively motivate, manage, and support others to reach your organisation’s goals.
Course requirements – please read before booking
What we ask of you:
- Attend the full duration of the training.
- Test your Zoom access before attending.
- Arrive 5-10 minutes early – late arrivals may not be admitted.
- Keep your camera on and participate via microphone/chat where possible.
- Let us know at the time of booking if you have any access requirements (e.g. BSL interpreter).
- Enable notifications from LUMA to receive joining instructions and resources.
- If you can’t attend, please email bookings@wcva.cymru (see our cancellation policy).
Need help or more info?
- Unsure if you are a WCVA Voluntary Sector Partner? Please check here.
- Unsure if you are a WCVA Affiliate Partner? Please check here.
- We offer bespoke courses designed around your organisation’s needs. Complete our bespoke training request form and we’ll be in touch.
- Click here to be added to the waitlist.
- For any other enquiries please email bookings@wcva.cymru.
- You can sign up to our mailing list to receive weekly/monthly updates.