28 January 2027
10 am – 1 pm | Online
Delivered through the medium of English
1 x 3 hour session / online
Delivered by Mandy Williams
Aims
To equip participants with the knowledge, tools and techniques to understand and develop emotional intelligence in themselves and others.
Content
This interactive workshop will equip you with the knowledge, tools and techniques to recognise and develop emotional intelligence in yourselves and others.
Learning outcomes
By the end of the course you will:
- Understand what is meant by emotional intelligence
- Develop emotional intelligence within yourself
- Help others to develop emotional intelligence in others
Who this course is for
Ideal for managers at all levels, including volunteer managers.
Unlock the essentials of self-management and leadership with this comprehensive online training. This twelve-module programme is designed to help you effectively motivate, manage, and support others to reach your organisation’s goals.
Course requirements – please read before booking
What we ask of you:
- Attend the full duration of the training.
- Test your Zoom access before attending.
- Arrive 5-10 minutes early – late arrivals may not be admitted.
- Keep your camera on and participate via microphone/chat where possible.
- Let us know at the time of booking if you have any access requirements (e.g. BSL interpreter).
- Enable notifications from LUMA to receive joining instructions and resources.
- If you can’t attend, please email bookings@wcva.cymru (see our cancellation policy).
Need help or more info?
- Unsure if you are a WCVA Voluntary Sector Partner? Please check here.
- Unsure if you are a WCVA Affiliate Partner? Please check here.
- We offer bespoke courses designed around your organisation’s needs. Complete our bespoke training request form and we’ll be in touch.
- Click here to be added to the waitlist.
- For any other enquiries please email bookings@wcva.cymru.
- You can sign up to our mailing list to receive weekly/monthly updates.