Developing a volunteering framework for health and social care in Wales

Developing a volunteering framework for health and social care in Wales

Published : 03/02/21 | Categories: Volunteering |

Help us develop a framework to support better Wales wide understanding and planning for volunteering in health and social care – take our survey.


The COVID-19 pandemic has demonstrated how volunteers, working through third sector organisations, in community groups and within statutory services, can contribute practically and flexibly to address health and care needs.

What is more, new ways of working and collaborating between organisations suggest how volunteering could be even more effective in the future, if properly scoped, planned and resourced.

Even before COVID-19, volunteers have been actively contributing to the health of Wales in so many ways – this video mentions just some of them.

We would like to see volunteering better integrated into the planning of services, better resourced and better recognized as an integral component of mainstream health and social care provision, post-pandemic. The project aims to co-produce, with stakeholders, a resource to support this.


We will identify the scope of current provision using a Wales wide survey. From this and subsequent conversations with focus groups, we will explore regional differences in practice, partnerships and culture and some of the fears and aspirations for the future of volunteering.

We will identify good examples from which we can learn and highlight actions for developing the impact of volunteering on health and social care.


Please take part in our survey. Participants also have the option of attending one of the regional focus groups in order to engage in more in depth conversation.

Please pass the invitation on. Maybe to a colleague who is involved in supporting or managing volunteering, or to other organisations in your network.

The link to the survey is here – closing 28 February.  (Cymraeg)  (Saesneg) 


WCVA Helpforce Cymru is leading on this project and working with Bevan Commission, Social Care Wales and Richard Newton Consulting Ltd as project partners.

The project is funded by Welsh Government from the Coronavirus Recovery Grant for Volunteering 2020/21.

For further information please contact Fiona Liddell

Helpforce is working with Third Sector Support Wales (WCVA and 19 CVCs), Welsh Government and other partners to develop the potential of volunteering to support health and social care services in Wales,

The Helpforce page on our website includes links to recent articles, blogs, videos and case studies.


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