Two women sitting on a sofa hugging and offering support to each other

Counselling & support services for voluntary organisations

Published : 11/07/25 | Categories: Information & support | News |

Platfform Wellbeing are providing wellbeing support to people working or volunteering in safeguarding in Wales, and those affected by safeguarding incidents.

Thanks to recent funding from the Welsh Government, we have commissioned Platfform Wellbeing to provide wellbeing support to people working or volunteering in safeguarding, and those affected by safeguarding incidents. The provision includes team training, individual counselling, and critical incident debriefs. All these services will be free to access for people from voluntary organisations in Wales affected by safeguarding situations.

WHO ARE PLATFFORM WELLBEING?

Platfform Wellbeing is part of Platfform, the charity for mental health and social change, with over 30 years of experience delivering mental health support, interventions and training. The approach they take is non-medical and built on empathy, understanding, and evidence.

Platfform Wellbeing take a trauma-informed, relational approach, focusing on relationships, compassion and connection.

WORKPLACE TRAINING

The training provided can be adapted to your specific needs, ranging from two to three hour sessions to two day courses.

Sessions topics can include:

  • Burnout and how to prevent it
  • Managing anxiety and stress
  • A relational approach to mental health
  • Vicarious trauma
  • Strength based approaches
  • A relational approach to trauma and substance use
  • Reflective practice skills

COUNSELLING SERVICE

Each person’s mental health can be affected at different times and in different ways throughout our lives. Whether there’s a specific challenge you’re facing, or you just aren’t feeling yourself right now, Platfform Wellbeing’s counsellors work with you in a safe, confidential space.

The service is provided in recognition of the emotional toll of delivering safeguarding. We hope that individuals and teams will access this professional support to build their resilience and protect their emotional health and wellbeing (where this support is not available via their own organisation).

Platfform Wellbeing can offer six sessions of counselling per person, available online, over the phone or face to face in Cardiff or Swansea.

The service is not focussed on developing an individual’s safeguarding practice but could encourage improved personal safety and protection.

FIND OUT MORE

If you are unsure about your specific requirements and where to begin, Platfform Wellbeing is more than happy to have a chat!

Email hello@platfformwellbeing.com or give them a call on 02920 440191.

To read more on the Platfform Wellbeing Counselling and Support service, take a look at the information leaflet.

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